QUICK ANSWERS.

HELP FOR EVERY STAGE OF THE BUILD.

Find fast answers to the most common questions from the Automobrix community.

ORDERS & DELIVERY

HOW LONG DOES DELIVERY TAKE?

In-stock UK orders usually arrive within 3–5 working days after dispatch. International delivery times vary by destination.

DO YOU SHIP WORLDWIDE?

Yes. Available delivery services and prices are shown at checkout for your destination.

CAN I TRACK MY ORDER?

Yes. We’ll email your tracking details as soon as your order leaves the garage.

PRODUCTS & COMPATIBILITY

ARE AUTOMOBRIX BRICKS COMPATIBLE WITH OTHER BRANDS?

Our models use standard-size ABS bricks designed to connect with other leading interlocking brick systems.

WHAT COMES IN THE BOX?

Each set includes the parts required for the model plus a printed step-by-step instruction booklet.

ARE YOUR MODELS MOC OR OFFICIAL LICENSE DESIGNS?

Automobrix creates original brick-built interpretations for collectors. Product pages clearly state any official licensing.

BUILDING SUPPORT

WHAT IF A PIECE IS MISSING?

Contact us with your order number and the missing part reference. We’ll help put the build back on track.

CAN I GET DIGITAL BUILD INSTRUCTIONS?

Where a digital guide is available, our team can send access after verifying your order.

HOW DO I CARE FOR MY BRICKS?

Keep the model away from prolonged direct sunlight and clean it gently with a soft, dry brush.

PRE-ORDERS & RETURNS

HOW DO PRE-ORDERS WORK?

Your model is reserved when you order. The product page shows the expected dispatch window and we’ll update you as production progresses.

CAN I RETURN AN UNOPENED MODEL?

Yes. Unopened sets can be returned within the return window shown in our policy.

WHAT IS YOUR RETURN POLICY?

Return eligibility and instructions are provided on our returns page. Contact us before sending anything back.

STILL NEED HELP?

Our team is here for builders, collectors and curious minds. Get in touch and we’ll build the answer together.

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